NILLKIN Warranty Policy

Warranty Coverage

Products must be purchased directly from the NILLKIN Official Website (www.nillkin.com). Products purchased from other websites, marketplaces, retailers, distributors, or unauthorized sellers are not covered under this Limited Warranty and should be handled according to the seller's own warranty policy.

This Limited Warranty covers manufacturing, material, or workmanship defects identified during the applicable warranty period.

If a covered defect is confirmed, NILLKIN reserves the right, at its sole discretion, to repair, replace, provide replacement parts, offer store credit, or issue a partial or full refund.

This Limited Warranty is non-transferable and applies only to the original purchaser.

Warranty Exclusions

This Limited Warranty does not cover any issues resulting from or caused by:

• Improper installation, setup, or operation;
• Misuse, abuse, negligence, or improper handling;
• Unauthorized modification, repair, disassembly, or alteration;
• Use contrary to product instructions;
• Use with incompatible devices, accessories, chargers, or power sources;
• Improper charging practices;
• Normal wear and tear, including but not limited to scratches, dents, coating wear, fading, discoloration, material aging, cosmetic deterioration, or other appearance changes that do not affect product functionality;
• Accidental damage, including drops, impacts, crushing, bending, water damage, liquid exposure, fire damage, or other external causes;
• Damage caused by third-party products or accessories;
• Damage caused by cleaning, improper storage, transportation, or environmental conditions;
• Natural disasters, power surges, lightning, flood, fire, or other events beyond NILLKIN's reasonable control;
• Lost, stolen, misplaced, or missing products or components.